Contact Official SEGA Support

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    Contact Official SEGA Support

    Post by Plix on June 27th 2009, 3:11 pm

    If you would like help with a specific issue please visit http://help.sega.com for assistance. There, you will find helpful Knowledgebase articles with suggestions for common issues. Do a search, because there's a good chance that we have an article to resolve your problem.

    If you cannot find an answer in one of our articles and require one on one assistance from our support representatives, please log in to your SEGA Pass account from the help site and select the “Submit a Ticket” option. Please follow the instructions carefully and provide clear and concise information when opening your ticket. If you don't have a SEGA Pass account, you can create one here: http://www.sega.com/segapass/home.php

    Once you’ve opened a ticket we will do our best to address your issue in a timely manner and gather your feedback to resolve large scale issues more efficiently.

    For general assistance with any title from SEGA Europe developer Sports Interactive (Football Manager, NHL Hockey Manager, Championship Manager, Worldwide Soccer Manager), please submit your query at http://www.sigames.com/sibase.php or post at the community forum at http://community.sigames.com/

    - For individual support with Sports Interactive title Football Manager Live, please visit http://support.fmlive.co.uk/ and submit your problem.

    For assistance with any title from SEGA Europe developer The Creative Assembly, please visit http://www.creative-assembly.com/ or http://www.totalwar.com/, or post at the community forum at http://shoguntotalwar.yuku.com/

    For assistance with SEGA's Facebook service SEGA PLAY!, head on over to http://segaplay.net/en/support/faq/ or post in the official feedback and suggestions board at http://forums.sega.com/forumdisplay.php?296-Feedback-amp-Suggestions.